MANAGED IT SUPPORT

Anytime Media provides Managed IT Support Services to businesses large and small throughout the Phoenix Metro area of Arizona.

Our Managed IT Services contracts typically involve a set monthly fee that covers all of your expected monthly support needs. This allows you to budget your IT costs effectively and save money over hiring internal IT staff. We can manage your entire IT infrastructure and work to maximize it’s efficiency and reliability. We also can act as your company’s Chief Information Officer and help you make smart and strategic IT decisions that will help your business grow. We take the pain of IT support and computers out of your hands, and keep it running smoothly so you can just worry about your work and managing your business.

Our IT Support Technicians and Network Consultants have decades of experience supporting a variety of IT environments from small doctor offices and CPA firms with 1 or 2 computers, to large corporations with hundreds of employees, workstations, and dozens of servers. We also have experience dealing with security and compliance regulations for doctor offices, financial firms, law firms, and more.

Our managed IT support service agreements may include:

• Network & Performance Monitoring
• Remote IT Support
• On-Site IT Support
• Break/Fix IT Support
• Server Support
• Virtualization/Cloud Support
• Data Backups
• Disaster Recovery
• Managed Anti-Virus
• Web Monitoring & Filtering
• Patch & Update Management
• Workstation Support
• Printer Support
• And More!!!!

DESKTOP SUPPORT

Keep your workstations running at their maximum speed.  Our technicians are masters in all Windows Operating systems.  Whether you are in need of a memory upgrade or an ultra-fast solid state drive.  We can point you in the right direction.

SERVER SUPPORT

Let our Microsoft certified technicians take care of the heart of your IT operation.  Whether you use your server for simple file and print sharing or managing your company’s complex database driven applications, we have the skills to keep things running at their best.

IT HELP DESK

Take pride in knowing that we staff a fully US based help desk solution that is there to help you in any way possible. Anytime Media support technicians can remote into your servers and workstations and work on your support problems quickly. Our support ticket system allows you to view and manage open support requests.

DESKTOP & SERVER VIRTUALIZATION

Get the most out of your existing hardware by moving to virtualized servers.  At Anytime Media we can help you implement a robust virtualization platform that will provide scalability and redundancy for your business needs now and in the future. Access critical software, documents and apps from anywhere remotely and securely. Scale out your IT infrastructure in a cost-efficient manner as your business needs expand.

IT PLANNING & CONSULTING

Looking to expand your operation?  Thinking about adding a satellite office?  Let Anytime Media’s expert IT consultants help you.  We have been designing and implementing IT infrastructure for businesses of all sizes for years.  Let us put that knowledge to use for you.

At Anytime Media we act as a member of your business team to help you fully plan, design and implement technology solutions that help your business become more streamlined and efficient. Over the years we have seen and have experience with all types of technology products designed for businesses. Utilize our experince and expertise to help further your company goals.

CLOUD SOLUTIONS

From web hosting to fully hosted virtual servers, Anytime Media can be your one stop shop for cloud services.  We can set your entire office up virtually so that every employee has the ability to work remotely and access critical business data and software from anywhere.

DATA BACKUPS & RECOVERY

At Anytime Media we can help you implement a rock solid backup plan.  Whether you prefer on-site backups to local storage appliances or fully hosted cloud backups, we have the solution for you.

NETWORKING & SECURITY

Anytime Media can plan, setup and manage your entire network infrastructure and its’ security. Our experienced and trained network experts can get your business network up and running, including wireless networking, security appliances, firewalls, routers, and more.

24/7 MONITORING & ALERTS

IT problems don’t just occur during business hours.  That’s why at Anytime Media we keep a finger on the pulse of your network at all times.  With email and text alerts we are able to take a proactive approach to maintaining your IT infrastructure.

SECURITY & COMPLIANCE

With years of experience supporting medical and legal professionals you can rest assured your data is safe and secure.  We follow and implement industry standard practices to ensure your network is locked down tight.  Whether you are looking to adhere to HIPPA guidelines or pass a PCI compliance audit, Anytime Media is here to help.

EMAIL & HOSTED EXCHANGE

Anytime Media has been supporting companies using Office 365 since its inception.  Whether you are looking to migrate an on premise Exchange server or setup and fully federated hybrid environment we have the tools and knowledge to make that transition a smooth one.  Call us today for a free consultation.

V0IP PHONES

If you are thinking about retiring an old on premise PBX system and moving to a VoIP solution let the technicians at Anytime Media help. We can help you plan and roll-out a new Voice-Over-IP phone system with all the latest features like auto-attendant, call transferring to mobile devices, call queues, and more.

Anti-Virus & Spyware

No anti-virus software package is foolproof.  That’s why at Anytime Media we stay current on the latest trends in virus and malware removal.  When the bad guys get in, know that our technicians have the antidote to get them out.

Anytime Media’s IT Support technicians can make short work of any virus, spyware, adware, or ransomware infecting your system. We have extensive experience in dealing with all types of computer infections including the dreaded cryptowall and cryptolocker viruses. We also offer support to help prevent infections in the first place through security, patch updates, anti-virus, anti-malware and more.